Our booking with them seemed all smooth and efficient with getting all our tickets. However it when down hill from there. They couldn't pick us up from our hotel due... read more to the road having traffic which didnt seem to be true as there was no traffic on the morning of, so we met them at the plaza we waited then with the guy who then told us to follow him where he practically ran to the bus as if we were late trying to hurry us up all the way to another hotel while we had actually been early and now due to poor organisation had to run. Then we took the bus to hydroelectrica which by the way was not run by Inka time as promised it was done by another company called Taylor Peru, when we arrived there the lunch was poorly organized they took like 5 minutes to agree finally that we had lunch included thanks to us showing our payment slip that had what was included written on. Then that night the guide who was meant to meet us at our hotel sent someone else who couldnt speak English so we ended up having to phone him and speak to him on the phone. Then once on machu picchu we had to wait for the guide till 7:30 when our entrance was for 6am and we wanted it that way to avoid all the people which at 7 it was full. Our guide then after giving us the first information told us to join another guide group and left us. The guides were rather rude in machu picchu. Once back at the bus stop ready to go back to cusco in the rain nobody seem to have us on our list until we started to make a fuss they finally found our name on some guys list who was just sitting somewhere relaxing. This was all really badly organized and I would never recommend using this company again.
The only good thing we have to say is that the driver which was not Inka Time's driver was really cautious and good but the drivers as definitely over worked as they drive there and back everyday which is about 14 hours a day.

  Machu Picchu (1 day tour)
We have just completed a tour of Machu Picchu with Inka Time. The preparation for this and the coordination were excellent. After much research... read more we were glad to avail of this tour company. We met in the main office in Cusco the night before the tour and had all our tickets issued and questions answered. Pick up at 5am prompt and the train journey in the 360 carriage was smooth. A box breakfast is offered with a hot drink. Another representative met us at Aguas Calientes and popped us on the bus to
MP. The guide, Ulysses met us and the other 6 in our group at the entrance. he was excellent and made it so so interesting, adding little humour to his tales. There are people everywhere and taking that perfect photo of the iconic site is difficult., but such is a tourist destination. I had some little words with a Chinese woman who demanded I step out of her posed photo which was taking her all my allocated time to grasp the chance of my own pic... unfortunately the day of selfies and posing for instagram specials makes it difficult to just get a couple of simple shots. Anyway our guide gave us some time to take a couple of pics at some areas, but seeing as we had some 2 hours extra at the end we wrongly thought we could easily get more photos at our leisure... this is not the case. The trail we took with our guide is ONE WAY ONLY! So when we finished up after 2 hours the guards told us we needed to keep going towards the exit! We were so disappointed not to have had time to take more photos at different spots. We did plead with the entrance gate guard who just as a once off let us in for half hour to get just a couple more pics.. ( holding our passports as collateral) we had 2 hours to kill in Aguas Calientes. Nice town with many restaurants and stalls, but a bit of a drawn out end. I don’t think it was made clear to us that the guided tour is a one way show and there is no opportunity to back track steps to take more pics at the end (security guards won’t allow) there are some signs for one way but they are very small and with people walking back and forward it’s just not clear enough. I would say if you don’t want to do lunch in Aguas Calientes the day could be made much shorter. The buses to and from the site were efficient (we didn’t have to wait long)

  We had a great experience with Inka Time. Beto is available via whatsapp all the time to answer any questions and to make changes and adjustments to the reservation. We... read more did the inka trail two days and we had a great experience and a great guide Grimaldo. Wayna Pichu was an addition worth the extra money.

  I booked the Sacred Valley 1-day tour after reading several Inka Time tourist reviews and communicated directly with those reviewers via Tripadvisor messaging. It generally went pretty well. They had... read more an agent/shuttle meet me my AirBnB and off we went picking up other tourists. The...More

  Booked with them because there aren’t many that offer both mountains in one trip. Both entrance tickets are included. Pickup was on time and food was pretty good. Would go... read more with them again!

  We booked our Machu Pichu and sacred valley 2 d 1 n tour and rainbow mountain and red valley tour with these guys. They were fab! Reasonable prices, well organised,... read more reliable and with knowledgable guides. Really friendly and helpful staff in the office too.

  We did the 1 day tour of Machu Piccu and I would highly recommend this company. My friend was ill so we could not make the briefing so the guides... read more came to our hostel with our tickets, it was very kind and they did lots...More

  First, let me say we booked a private tour for a full day and it was more than we bargained for. Our guide was El Gato (the Cat) and... read more he was beyond incredible. He took us to all the places we requested and even accommodated...More

  We booked the Rainbow Mountain & Red Valley your with Inka Time since they are one of the few operators which combine both places in one day visit, and whilst... read more it was a long day it was definitely worth it - the guide and landscape...More